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"Physical Address"

1063 Place de l'Indépendance Cameroon

Email Address

Mbaverlaine@gmail.com

Number

(+237) 690 958 640

a Policy for the customer. Legal notice for the customer. Terms for the customer

Policy for the customer. Legal notice for the customer. Terms for the customer

rule for

Terms and Conditions of Sale

These Terms and Conditions establish the contractual terms applicable in the commercial relationship between the customer, hereinafter referred to as the “Customer,” and Mba Verlaine, hereinafter referred to as the “Provider”:

  • Freelance Artist : ‘‘Mba Verlaine’’
  • Address : 1063 Place de l’Indépendance Bafoussam, Cameroon

1- General Provisions

All those interested in the content on the website can access the online services offered by the prostitute. She uses the websites listed below:

Vitrine’s website: https://www.mbaverlaine.com/

Description of the product: https://mbaverlaine.com/Boutique

The term “Site” is used here, unless the Provider specifically states otherwise.
The website and the sale page are where the client’s purchase procedure runs. On the vitrine website, various information or links to resources, including free downloads, are published.

Ajoutez votre titre ici

You must be a person of legal age or a society with all of its rights in order to use our services.

We have the right to change our CGV at any time. However, the terms that apply to your order will be those that are in effect at the time of your purchase. If there are any significant changes to our CGV, we will notify you via email.

Our CGV is standard on all other contractual documents. Each of these conditions is independent. The remaining clauses would remain fully applicable even if one were found to be null and void.

You acknowledge having read this and have unconditionally accepted the integrity of our CGV. This paper serves as our contractual agreement. All of our correspondence is conducted exclusively in French.

2- Online Programs for the Customer

The Provider offers a variety of online programs for sale. They will be referred to as “Programme” in a general way throughout the document. When the program’s name is specified, the following provisions only apply to that program.

3- Access Terms for the Customer Programs

Our web site allows you to freely access our programs.

Following your payment and formula selection, you create your own staff space that grants you access to the chosen program’s content.

With the use of your unique connection IDs, you gain strictly personal access to your personal environment. Sharing these identifiers is strictly prohibited and may result in your account being suspended or deleted.

We reserve the right to switch to a different hosting platform. In this case, we will notify you of the new access methods.

Your access to the program is maintained as long as our company and the program are in existence. You will permanently lose access to the program’s content and any potential updates if you choose to delete your account.

4- Booking and Order Terms for the Customer

Make sure you have all the necessary computer equipment before purchasing a program. You may find a detailed list of these requirements in our General terms and conditions of sale (CGV) and on our sale pages.

Before confirming your order, you can review our CGV, which contains all the information you need to complete your purchase.

To purchase a program, follow these steps:

  • Meet on the page of the program that interests you.
    Fill out the purchase form.
    Accept our CGV by submitting the appropriate case.
    Proceed with the payment.

    We will send you an email confirmation with your connection details as soon as your order has been validated.

    In the event of limited space or an ongoing legal dispute, we reserve the right to deny you access to a program. In this instance, we will reimburse you for the money paid pro rata for the services already rendered.

    If there is an issue with a purchase, the customer contacts the provider right away via email at Mbaverlaine@gmail.com. The Provider works to find the best solution in the shortest amount of time.

5- Right of Withdrawal for the Customer

Under the terms of a distance-learning contract and in accordance with Article L 221-18 of the Code of Consumer Protection, both professional and consumer clients are entitled to a 14-day contract cancellation period.

Professional clients may use this right if they participate in the program outside of their primary business and if they are a structure with at least six salaried employees.

However, in accordance with Article L221-28 of the Code of Consumption, the client must expressly forfeit their right to retraction in order to access the program immediately after the order and payment are completed. The customer acknowledges the loss of this right to immediate program access by agreeing to the Terms of sale.

Once the customer has exercised his right of retraction and made the payment, the order is final and cannot be refunded. The customer may, however, refer to Article 9.2. Commercial Guarantee, which provides for a refund in the event that the program is not satisfactory.

6- Free Resources for the Customer

We provide a variety of free downloadable resources on our website for your use. It is sufficient to have your email address and your name in order to access some of them. Additional resources are directly downloadable.

These resources are solely our property. You can alter them and use them for personal purposes, but it is strictly forbidden to distribute, share, or sell them, whether for free or for a fee.

7-The Obligations and Responsibilities of the Service Provider

Within the framework of our programs, we assume a financial responsibility to provide our best services, advice, and strategies without interfering with the client’s accounts or staff support. We cannot be held accountable for the client’s behavior or other events.

We give the client all the precontractual information they need to determine whether the program is right for them. We cannot be held accountable for any delays, suspensions, or poor performance brought on by the client.

We are not accountable for the client’s dissatisfaction with the program’s content, subsequent decisions, incorrect interpretations of the advice, or negative effects on the client’s reputation. However, if the client proves the error, we may be held accountable for direct fault up to the amount that the customer has agreed to.

The program is remote and digital, using computer tools for which we cannot be held accountable in the event of bugs, malfunctions, or outages that restrict access.

8-The Obligations and Responsibilities of the Customer

You must actively participate in our programs and heed our advice. Please carefully review the information you have given us, including your email address, which we will use to provide your connection identification. If you have any issues with your order, please contact us at Mbaverlaine@gmail.com.

Our programs’ content is strictly confidential. You must not share it with anyone. Your connection identifiers are employees. Any infraction of these guidelines may result in the suspension of your program access without reimbursement.

You must adjust the amount of your order in accordance with the selected terms. No reimbursement will be made after you have accessed the program, unless there is an issue with our service.

You alone are in charge of understanding the information we give you and putting our advice into practice.

9- garanties

9.1. Legal Guarantees for the Customer

Our digital services, including online programs, are guaranteed to be used as intended. According to Code of Consumption paragraphs L. 224-25-1 to L. 224-25-31, you have two years to notify us of any inconsistency by using our services normally. During the first year, it is sufficient to demonstrate the existence of the defect. We commit to maintaining our services on a daily basis to ensure their proper operation. This guarantee does not apply to additional services like coaching.

clients

If our digital services are not up to par, you can request a price reduction or contract cancellation with full reimbursement, including if we refuse to fix the issue, if the repair takes too long, if you want to pay more, if the issue continues, or if the repair causes significant inconvenience (see articles L. 224-25-1 to L. 224-25-31 of the Code of Consumption). You can request an immediate cancellation or a price reduction for a serious defect. You may also terminate the contract if the default is substantial and you have not received any payment.

Every service disruption voids the guarantee until the issue is fixed. We will make an amendment if you use your rights (article L. 242-18-1 of the Consumer Code ).

Additionally, you benefit from the legal guarantee of vices that are hidden for two years after the defect is discovered (see articles 1641 and later in the Civil Code).

9.2 Commercial Guarantee for the Customer

You have a commercial guarantee that enables you to request a refund if you’re not satisfied with the programs. You have seven days from the date of purchase to take advantage of it.

To make this guarantee effective, you need to:

  • Verify your well-being during the seven days after your order.
  • Sending a written request for reimbursement to mbaverlaine@gmail.com
  • In accordance with your request,
  • I’ve finished the program’s exercises 1, 2, 3, and 4.

We track your success as you move through the program.

You will not receive a refund if these four requirements are not met. If you have paid for the entire program, your refund will be complete. If this isn’t the case, it will be done based on the amounts you have already paid.

No refund will be given for poor performance on your part if you have used the program completely, even if all the requirements have been met.

10- Pricing Terms for the Customer

10.1. Prices

The price is expressed in euros (€).

The prices are shown TTC (the TVA is added when the basket validation stage is added).

10.2 Customer Payment Terms

Orange, MTN Money, and bank cards are the accepted payment methods.

The client’s bank account information is not accessible to the prestantiator, and payment platforms are in charge of handling payments.

Payments may only be made once, at the time of the site’s order delivery. Additionally, it can be done twice for free. To do this, the customer must provide their preferred payment methods at the time of order. By the suite, it will be too late.

10.3. Late or Non-Payment by the Customer

Any payment delay compared to the scheduled echéance will prevent you from accessing the program.

You must manage the program’s total amount and adhere to the payment terms we have suggested. No cancellation is permitted.

If you are a professional client and you take a delay or fail to pay, we will require the immediate payment of the remaining balance and late fees equal to three times the current legal interest rate. These penalties will start to take effect the day after the deadline has passed and will be calculated based on the amount still owed. You will also receive a reimbursement of forty euros for your recovery.

If you are a specific customer and you take a delay or fail to pay, penalties for the delay equal to the applicable legal rate will be applied following the potential implementation of a recovery procedure.

11- Confidentiality and Non-Compete Clause

You agree to refrain from creating a program that is competitive with the other. This duty is applicable everywhere in the world and pertains to any activity that is comparable to or associated with what you do within our program.

If you disregard this condition, you run the risk of facing legal action for breaching your engagement or failing to fulfill your contractual commitments. This rule is in effect from the moment you sign up for the program and for 20 years following your deactivation or suppression of your access credentials.

Additionally, you commit to not disclosing the program’s content to any parties.

12- Collection and Processing of Personal Data

In order to directly or indirectly identify you, we gather and use your personal information, including your name, email address, and forename. As the person in charge of the treatment, we abide by the General Regulation on the Protection of Data (RGPD) and French law, particularly the Information and Liberties Law.

Your data will be collected in a transparent, loyal, and lawful manner. These details are required at your request and used with your permission in order to fulfill our legal duties and carry out the terms of the contract (facturation, client follow-up).

After your account is suppressed, we save your data for one month. We are the exclusive recipients of your personal information.

You have the following rights: opposition, portability, rectification, deletion, and access. If you would like to exercise these rights, please email us at Mbaverlaine@gmail.com. You can also get in touch with CNIL if needed.

You can review our confidentiality policy here: https://www.mbaverlaine.org/politiques-confidentialite for more details on how your data is collected and handled.

13- Intellectual Property Clause

We retain all intellectual property rights to the site’s protected content, including text, descriptions, photos, program content, digital supports, logos, and more. You cannot, under any circumstances, copy or take all or part of the site’s content..

The program’s modules, supports, contents, and tools that were developed under our supervision remain our intellectual property. The program’s payment does not provide you these rights. You are only permitted to use these contents for personal purposes. It is generally prohibited to use or reproduce them in order to produce or support a software, an accompanying work, an e-book, or any other comparable good or service.

You could face consequences if you disregard these rules. We will see this infringement as a breach of our intellectual property rights.

14- Customer Reviews and Testimonials

We reserve the right to ask for your opinion on the program’s content. We will post these opinions on our website and social media accounts. However, you have the option to request the removal or suppression of these publications at any time by sending us a written message at Mbaverlaine@gmail.com.

15- Major force and Non-Performance Exception

Certain events may disrupt our business relationship outside of the regular course of the program and the access period scheduled at the time of purchase.

According to Article 1218 of the Civil Code, any force majeure event releases the parties from their duties and suspends their employment. This incident must make it difficult to fulfill the responsibilities outlined in the general terms of sale. In this situation, we are approving the definition of new execution methods. It is not possible for me to take responsibility.

The other party may refuse to carry out its responsibilities if one of the parties fails to uphold them (payment, cooperation, confidentiality, etc.), provided that the failure to do so is severe enough. The party who notices the inaccuracy must send an email and give three months to locate an entrance site. The contract is rescinded without reimbursement if the obligation is not fulfilled by the deadline.

16- Governing Law

The current terms and conditions of sale are governed by French law. The parts will reside at their respective domiciliation addresses.

If the document was translated, the French version was used.

17- Dispute Resolution with the Customer

We will work to find a friendly solution for any issues that may arise after the service is rendered. We will respond to your request within three months, so please get in touch with us as soon as possible to discuss your grievance.

We would consider using a mediation service if no amicable resolution could be reached.

As a non-matriculated consumer, you will need to turn to the appropriate mediator for disputes involving our service. The mediator can be reached at the following address: https://www.mediateur-consommation-smp.fr/.

If the parts are unable to reach an acceptable resolution, the matter will be submitted to the appropriate French courts in accordance with common law principles.

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Legal Notice

In accordance with the provisions of Law No. 2004-575 of June 21, 2004, for the trust in the Digital Economy (LCEN), certain legal mentions are made known to all users and clients.

They can be accessed at any time during navigation and are published on the website https://www.mbaverlaine.com/.

  • Cookies are little files that are temporarily stored on the user’s computer terminal.
  • The publication’s director is in charge of writing the published content.
  • Data: Personal information, often known as “personal data,” is information that may be used to directly or indirectly identify an individual.
  • Editor: He chooses how the site’s content is displayed and is accountable for it.
  • Host: He is in charge of the platform that houses the website.
  • Site: all of the pages and content available at https://www.mbaverlaine.com/
  • User: any physical person with access to the website

1- Website Editor

  • Verlaine Mba

  • 1063 place de l’independance 

  • Bafoussam, Cameroon, 1063

2- Publishing Director

  • Mba Verlaine

  • 1063 Fin Goudron Mayeture Place de l’Indépendance

  • 1063 Bafoussam, Cameroon

3- Website Host

https://www.hostinger.com/

4- Website Access

During off-peak hours, the website is available around-the-clock, seven days a week, allowing all users to review the various goods and services the editor offers.

The editor retains the right to include hypertext links in their content. Although it is alert, it disclaims all liability for the content of these links or any potential malfunctions.

When third parties use hypertext links pointing to all or part of his website, the editor has the right to request that these links be removed if they are not in line with the site’s goals, its editorial line, or good manners.

knows the customer

5- Responsibilities

Verlaine Mba does everything she can to ensure that the content is accurate and error-free. It reserves the right to make all the necessary adjustments to uphold this duty, including:

  • Temporarily stopping, stopping, or restricting access to all or portion of the website,
  • Suspend the site to perform daily maintenance and remove any information that it deems inaccurate.

As a result, he cannot be held accountable for things that did not happen because of him, such as

  • A failure, a malfunction, or a malfunction that prevents access to the website,

  • A malfunction or incompatibility of the user’s server or terminal with the website,

  • The user’s disregard for their navigational responsibility,

  • A malfunction in one or more of the site’s features or hypertext links.

    The user agrees to use the site in a conforming manner and to abide by the applicable regulations. It is solely in charge of navigating and using the website, as well as providing the hardware and connection required to access it.

6- Intellectual Property

Verlaine Mba maintains the integrity of this website.

The site’s intellectual property rights protect any photographs, graphics, animated pictures, videos, trademarks, visual identities, rewritten articles, and other content that appears on it.

Therefore, without Verlaine Mba’s prior written consent, you are not permitted to reproduce, represent, use, or alter all or any part of these elements in any way. Any infringement of this rule is strictly prohibited.

7- Personal Data and Cookies

In accordance with the applicable French and European regulations, Verlaine Mba gathers and handles the personal donations as the responsible party.

Cookies are used on the website to ensure proper operation and traffic analysis. While using the site, the user has the option to disable cookies at any time using their navigation terminal and to stop using cookies other than those that are necessary.

The site’s confidentiality policy, which may be found here, explains the methods for processing and storing data as well as information pertaining to cookies. Confidentiality policy.

Privacy Policy

1- Preamble

The website is edited and operated under the name “Mba Verlaine” by freelance artist Mba Verlaine, who resides in 1063 Place de l’Indépendance, Bafoussam, Cameroun.

This confidentiality policy complies with the following laws and regulations:

The law n° 78-17 of January 6, 1978, pertaining to computers, files, and freedoms, as amended by law n° 2018-493 of June 20, 2018, law n° 2004-575 of June 21, 2004, for confidence in the digital economy (LCEN), and Regulation (UE) 2016/679 of April 27, 2016, regarding the protection of personally identifiable information and the free exchange of such information (RGPD).

client

Mba Verlaine gathers and handles the personal information of users and clients who interact with the site’s devices or make use of its services.

This confidentiality policy informs you, as a user or client, on the methods and purposes of data collection and processing, as well as your rights. Mba Verlaine updates this material on a regular basis to ensure that it continues to reflect changes in laws and practices. If changes are made, you will be notified of how they will affect how your personal data is handled.

2- Definitions Relating to the Customer

“Mba Verlaine” refers to the site’s editor and treatment responsible.

The term “Client” refers to the individual or professional who has entered into a contract with Mba Verlaine through an online purchase and/or acceptance of the general terms of sale.

A “Cookie” is a small tracer file that is placed on the user’s computer to record information related to their site navigation and consultation.

According to the RGPD, “personals datas” are those that allow for the direct or indirect identification of an individual.

A document known as the “Politique de confidentialité” describes it.

The “Data controller” decides the goals and methods for handling the personal donations.

The “RGPD” is the Regulation (UE) 2016/679 of April 27, 2016, on the protection of persons’ bodies with regard to the handling and free dissemination of personal data.

The “Site” refers to the website that is always available at https://www.mbaverlaine.org/.

The term “User” refers to any user who navigates the website and agrees to transmit their personal data in accordance with this policy.

3- Data Controller Relating to the Customer

Mba Verlaine is in charge of handling the personal information gathered on its website. According to the RGPD, she maintains a simplified record of treatment activities and uses these data proportionately.

By using appropriate organizational and technical measures, she secures the handling and preservation of personal data. If there is a risk of a breach of the user’s personal information, Mba Verlaine works with the CNIL and, if required, notifies the owner of the information and the steps taken to resolve the issue.

4- Customer-Related Data Collected

Mba Verlaine respects the individuals involved and the RGPD’s provisions while gathering personal data in a lawful and transparent manner. In the course of its operations and site usage, she gathers some personal information in order to provide tailored information, appropriately respond to requests, and guarantee its services.

The following personal information is gathered on this site:

Contact form : Name, email address
Talk about a service: Name, first name, and email address

5- Purpose of Processing and Legal Bases

Mba Verlaine gathers and handles personal data in accordance with the following legal foundations of the RGPD:

  • Confirmation of the user
  • The legal obligation of Mba Verlaine
  • The performance of a contract
  • Mba Verlaine’s legitimate interest while also honoring the utilitarian’s

The user agrees to share personal information in order to access the majority of the site’s features, including:

  • Establishing a client space
  • Fill out the contact form to receive a response.
  • Ordering a product or service through the client space
  • Post a comment
  • Download a resource without payment.

After the official relationship between the user and Mba Verlaine is established, the latter becomes the client. The information gathered is then used to create plans, agreements, and invoices as well as to uphold Mba Verlaine’s contractual and legal commitments.

6- Data Recipients and Subprocessors Relating to the Customer

The recipient of the personal donations is Mba Verlaine, the treatment responsible party.

Mba Verlaine does not have access to your bank account information.

client, customer

7- User and Customer Rights

You can always exercise your rights on how your personal donations are handled:

  • The right of access is the ability to know the personal information we hold and obtain a copy of it.
  • The right of rectification allows you to request that any personal information you are concerned about be changed or corrected.
  • The right to forgetting (deletion) is the ability to request that your personal information be suppressed.
  • The right of portability allows you to transfer your personal data to other service providers.
    You have the right to object to the use of your donations, including for commercial prospecting.
  • The right to retire your consent is the ability to revoke your assent to the treatment of your personal data without compromising the equality of the treatment received prior to this retirement.

You can contact us by email at Mbaverlaine@gmail.com to exercise these rights. Please submit a clear and written request, which we will handle within a month.

You can file a complaint with the CNIL (https://www.cnil.fr/) if you believe that your personal data is not being handled in accordance with the law. This demand needs to be motivated, and you should act as soon as you learn about it.

8- Comments Section Relating to the Customer

Currently, it is not feasible for any user to leave a comment on any of the site’s blog posts. Should this feature become available, the user should provide some personal information, such as their email address and first name. The user would be solely accountable for any proposals that are made public.

With the help of cookies, the user may be able to record the aforementioned personal data on their terminal, preventing them from being retrieved whenever they choose. These cookies would only be installed with the user’s consent.

Mba Verlaine has the right to remove any comments that are deemed disrespectful, discriminatory, or in violation of current laws and regulations.

9- Cookies Relating to the Customer

Our system places cookies on your browser while you browse our website. These cookies let us analyze traffic and statistics, make navigation easier, and enhance the services we offer you.

We distinguish between several kinds of cookies. Essential cookies that are required for the proper operation of the website and access to its features, as well as functional cookies that remember your personalization preferences, are used without your consent in accordance with the law.

However, non-essential cookies, such as analytics cookies (to measure audience), advertising cookies (to personalize advertisements), and social media cookies (to identify traffic or share content), require your express approval. During your first visit or in the terminal’s settings, you can use a bandeau to accept, reject, or deactivate them. If you reject these cookies, no data will be collected until you give us your consent.

Additionally, you have the option to disable all cookies from your device’s settings. Nevertheless, this deactivation may result in site malfunctions for which we could not claim responsibility. Cookies are stored on your terminal for up to 13 months.